Terms of Service

These Terms of Service (“Terms”) govern your access to and use of klarexa, a software service operated by SRE-Klara LLC (Atlanta, Georgia, USA) (“klarexa,” “we,” “us”). By creating an account or using the service, you agree to these Terms. If you do not agree, do not use klarexa.

1. Who may use klarexa

klarexa is intended for licensed real-estate professionals and their authorized staff. You must be at least 18 years old and capable of forming a binding contract. By using klarexa you represent that you hold any license required to conduct your real-estate activities and that your use complies with the rules of your brokerage, your licensing authority, and any multiple listing service (“MLS”) you participate in.

2. What klarexa is

klarexa is a research tool that compiles property information from public records, third-party data providers, and (where you enable it) data you supply, and assembles it into a report with source citations and confidence indicators. klarexa is a co-pilot that shows its work — it does not make decisions for you.

3. Informational use only — not professional advice

klarexa reports are for general informational purposes only. They are not appraisals, are not prepared by a licensed appraiser, and are not legal, tax, financial, investment, or insurance advice. A klarexa report is not a substitute for your own independent professional judgment, a licensed appraisal, a property inspection, a title search, a survey, or advice from a qualified professional.

The data klarexa surfaces comes from third parties and public sources that may be incomplete, out of date, or inaccurate, and coverage varies by location. We do not warrant the accuracy, completeness, or fitness of any report or underlying data. You are responsible for independently verifying any information before relying on it or sharing it.

4. Your responsibilities and compliance

• You are solely responsible for how you use klarexa reports, including any report or information you share with clients or third parties.
• You will comply with all laws and rules applicable to your activities, including real-estate licensing rules, MLS/listing rules, the Fair Housing Act and fair-housing laws, advertising and disclosure rules, RESPA, and applicable data-privacy laws.
• You will obtain any consent or authorization required before submitting another person’s information (for example, a client’s contact details) to klarexa, and you confirm you have the right to do so.
• You will not present a klarexa report as an appraisal, a guarantee of value, or as advice we have endorsed.

5. Accounts and security

You are responsible for safeguarding access to your account and for all activity under it. Notify us promptly of any unauthorized use. We may suspend access if we reasonably believe an account is compromised or used in violation of these Terms.

6. Subscriptions, fees, and billing

Paid plans are billed through our payment processor (Stripe). By subscribing you authorize recurring charges for the plan you select until you cancel. Fees are stated at the time of purchase and may change with notice for future billing periods. Except where required by law, payments are non-refundable. You can cancel at any time; access continues through the end of the current paid period.

7. Acceptable use

• Do not scrape, bulk-export, resell, or redistribute data obtained through klarexa except as expressly permitted, and never in violation of a data provider’s terms.
• Do not reverse engineer, probe, or interfere with the service or its security.
• Do not use klarexa for any unlawful, deceptive, or discriminatory purpose.
• Do not misrepresent the source, accuracy, or nature of a report.

8. Third-party data and services

klarexa relies on third-party data providers and infrastructure providers. Data surfaced in reports may be subject to the originating provider’s terms and attribution requirements, which you agree to honor. We are not responsible for third-party data, services, or outages, and a provider’s data may be added, changed, or removed at any time.

9. Intellectual property

klarexa and its software, design, and content (excluding third-party and public data and excluding data you submit) are owned by us and protected by law. We grant you a limited, non-exclusive, non-transferable right to use the service per these Terms. You retain rights to the data you submit and grant us the rights needed to operate the service and generate your reports.

10. Disclaimers

The service and all reports are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that any report is accurate or complete.

11. Limitation of liability

To the maximum extent permitted by law, klarexa will not be liable for any indirect, incidental, consequential, special, or punitive damages, or for lost profits, revenue, data, or goodwill, arising from your use of the service or reliance on any report. Our total liability for any claim relating to the service will not exceed the amount you paid us for the service in the twelve months before the event giving rise to the claim (or USD 100 if you paid nothing).

12. Indemnification

You will indemnify and hold harmless klarexa from claims, losses, and expenses (including reasonable legal fees) arising from your use of the service, any report you share, your violation of these Terms or applicable law, or your submission of another person’s information without proper authorization.

13. Termination

You may stop using klarexa and close your account at any time. We may suspend or terminate access if you violate these Terms or to protect the service or its users. Sections that by their nature should survive termination (including disclaimers, limitation of liability, and indemnification) will survive.

14. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the date above and, where appropriate, notify you. Your continued use after changes take effect means you accept the updated Terms.

15. Governing law

These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws rules. The state and federal courts located in Georgia will have exclusive jurisdiction over any dispute, and you consent to their jurisdiction and venue.

16. Contact

Questions about these Terms? Contact us at legal@klarexa.com.